Specified Commercial
Transaction Act
Company Name
Kitchodo Co., Ltd.
Company Representative
Alexander Mueller, CEO
Address
Postal code: 650-0004
Address: 1-23-16 Nakayamate-dori, Chuo-ku, Kobe City, Hyogo Prefecture, Japan Shanti Building 401
Business contact
Phone number: 078-222-2249
Business hours: 10:00-18:00 Regular holidays: Saturdays, Sundays, and holidays
Email:
About sales price
The selling price will be the displayed price (consumption tax included).
About payment method
Payment by credit card (VISA / MASTERS / DINERS / JCB / AMEX) is available.
Payment time: Payment will be confirmed when the product order is confirmed.
About Shipping
Domestic delivery (in Japan)
Shipping costs depend on the purchase price and shipping address.
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Areas that can be delivered with a shipping fee of 594 yen:
Shiga / Kyoto / Osaka / Hyogo / Nara / Wakayama / Toyama / Ishikawa / Fukui / Tokushima / Kagawa / Ehime / Kochi / Tottori / Shimane / Okayama / Hiroshima / Yamaguchi / Gifu / Shizuoka / Aichi / Mie
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Areas that can be delivered with a shipping fee of 648 yen:
Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima, Niigata, Nagano, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa Toyama, Ishikawa, Fukui, Yamanashi
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Areas that can be delivered with a shipping fee of 756 yen:
Aomori / Iwate / Miyagi / Akita / Yamagata / Fukushima
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Areas that can be delivered with a shipping fee of 810 yen:
Okinawa
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Regions that can be delivered with a shipping fee of 972 yen:
Hokkaido
Free shipping case:
In Japan, if you purchase 10,000 yen or more, we will deliver free shipping.
International delivery (outside Japan)
For international deliveries of outside of Japan we ship using Japan Post Express Mail Service at a fee of 2,500 yen.
For free shipping:
In the case of international delivery, we will deliver free shipping when ordering more than 15,000 yen in total.
Please note that shipping charges are subject to change without notice.
Delivery time of services or goods
We will ship within 5 days of receiving your delivery request.
Matters concerning special terms for returns
We do not accept returns unless the product is defective